![]() To spend $600 on this new system and have the right controller not work is shameful. I am beyond disappointed in Sony and will think long and hard before supporting them going forward. Will try to work out a way to describe it and update in a bit. I feel like if you get the angle wrong while resetting you could damage the controllers. One other thing I noticed is that you have to be very careful using a needle or preferably one of those color-topped sewing pins to press the reset button, and from a very small, tight angle to get it right. It still felt like things were 'warming up' in the menus - I don't know how to better put it than that. I disconnected the USB cables, turned on the headset and gingerly stepped through menus getting into Call of the Mountain. Then try to press both PS buttons on both controllers simultaneously I ended up more or less just pressing them both on and off at about 1s intervals a couple of times until the upper right of my main screen showed both controllers connected Turn on both VR controllers, reset both (carefully, and the controller lights should go off),Ĭonnect both controllers to the PS5 with USB cables, Make sure controllers and headset are off, restart PS5, Start into safe mode, clear cache, restart, *Ultimately the process that seemed to work for me was to: I do believe it was a combination of both clearing cache and rebuilding database that helped the most, in that order, while doing one or the other did not work. I did finally get it working on Call of the Mountain and haven't yet checked other apps I can't so far verify exactly what got it to work but the instructions from this popular thread definitely helped point the right direction: Hopefully they fess up to the problem AND get the update out ASAP.
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